Website Privacy Notice

Last updated March 28th 2025.

MMPI Group (“the firm”, “we”, “us”, “our”) is comprised of MMPI Financial Services Limited, Oregan Financial Services Limited, Base Plan Limited, MMPI General Insurance Services Limited, InsurePlus Limited, MMPI Trustee Services Limited, and MMPI Limited

At MMPI Group, we are committed to protecting your privacy and your personal information. This policy explains your privacy rights and how we, as a Data Controller, collect, use, process, and disclose your data during your interactions with us via the MMPI.ie website or otherwise processed offline when you avail for our services. You can browse through most of our website without giving us any information about yourself. But sometimes we do need information to provide services that you request. By visiting this website, you are accepting the practices described herein. If you disagree, please do not use this website. We may update this Policy from time to time, so please check this Policy periodically for changes. 

If you have questions or complaints regarding our privacy policy or practices, please contact DataProtection@mmpi.ie.

Information We Collect

We collect information from you when you access our website, when you request a quote online or over the phone, or when you speak to members of our staff. We also collect information from sources other than you. We will only collect information that is adequate, relevant and limited to what is necessary in relation to the purposes identified within this Policy. You may choose to provide us with personal information directly in various situations. For instance, you may opt to share your personal data to: 

  • Contact Us for further information on our services
  • Subscribe to our newsletters
  • Complete an application form for one of our products or services
  • Engage with our firm representatives or financial advisors
  • Apply for an open position

We may also receive your data indirectly through third parties:

  • From your legal representative(s) or nominated alternative contact(s)
  • During automated screening checks such as credit checks, anti-money laundering, fraud and terrorist financing screening

We collect the following information as part of providing our services to you:

  • Name
  • Date of birth
  • Contact details (phone number, email address)
  • Address
  • Employment details
  • Gender
  • Marital status
  • Family situation
  • Emergency funds
  • Liquidity requirements
  • Expenses, outgoings and assets
  • Financial commitments
  • Financial goals & objectives
  • Attitude to risk & ability to bear losses
  • Knowledge of investment risk

We may also collect special categories of data from you during the provision of our services when we are legally obliged to do so:

  • Health data
  • Racial/ethnic origin
  • Criminal convictions (Details of any unspent motoring (including penalty points) or non-motoring convictions, pending or otherwise

How We Use Your Information

We use the information we collect to:

  • Provide you with our services
  • Provide, operate and improve our website
  • Communicate with you and respond to your inquiries
  • Send you marketing communications about our services and events, where permitted by law
  • Respond to your job applications
  • Protect the security and integrity of our website

Legal Basis for Processing Personal Data

At present, our websites do not collect data that requires a contract to be formed between you and us.

We process personal data based on the following legal grounds:

Purpose

Categories of Personal Data

Legal Basis

To provide you with a quote for our insurance products and to provide communications regarding these 

Name

Contact details (email address, telephone)

Identification

Address

DOB

Gender

Tax details 

Employment details inc. income

Marital status

Family situation

Savings & assets

Financial commitments & goals

Health data

Performance of a contract with you

or to take steps at your request prior to entering a contract

To process new mortgage application and to provide communications regarding this application

Name

Contact details (email address, telephone)

Identification

Address

Employment details inc. income

Marital status

Family situation

Savings & assets

Financial commitments & goals

Tax details

Experian credit report from other countries

Health data

Performance of a contract with you

or to take steps at your request prior to entering a contract

To Process your application to allow you to invest in Broker Solutions Bonds

Name

Contact details (email address, telephone) Address

DOB

Nationality

Tax details

Bank details

Proof of ID

Occupation

US Citizenship status

Pension details

PEP status

Decision Making Arrangement Status (may infer disability/health status)

Performance of a contract with you

or to take steps at your request prior to entering a contract

To respond to your queries and to provide with the information you have required in relation to our services

Name

Contact details (email address, telephone)

Address

Consent

To manage payments, fees and charges in respect of insurance premiums 

Name

Bank payment details

Performance of a contract with you

To record telephone calls (for training, quality and verification purposes, to assist us in the prevention of fraud)

Any and/all the above may apply depending on the telephone conversation and query

Legitimate Interest

(training, quality & verification)

Necessary to comply with our legal obligations

To manage our relationship with you, including notifying you about changes to our services

Name

Contact details (email address, telephone)

Address

Performance of a contract with you

Necessary to comply with our legal obligations

Respond to Job Applications

Name

Contact details (email address, telephone)

CV details

Professional qualifications

Professional references

Identification

Address verification

Gender

Fitness & probity check

Assessment records

Website Functionality & Statistics

Fraud Prevention

IP Address

Device Information

User Preferences

Browsing Information

Legitimate Interest 

(Website Operation & Optimisation)

To send you our newsletter and provide you with marketing communication about our services such as leaflets and brochure online or offline

Name 

Contact details (email address, telephone)

Address

Consent

To prevent, detect and report fraud, money laundering and other offences to protect our business, risk management

Any and/all the above may apply depending on the telephone conversation and query

Necessary to comply with our legal obligations

Legitimate Interest

(risk management purposes, security and compliance purposes)

Categories of Data Recipients

We may share your personal data with third parties including state agencies, external service providers, legal and state regulators and authorities only in circumstances essential for providing services or complying with our legal obligations. We ensure that any third party we share data with respects the confidentiality and security of your personal information.

Data may be shared for the following purposes:

  • Provision of essential services
  • Internal reporting and security measures
  • Compliance with our legal obligations

Automated Decision-Making including Profiling

Automated individual decision making, including profiling, takes place when you request a quote from us. The insurance providers we provide quotes on behalf of carry out this automated individual decision making. This means that we run your personal data through algorithms and internal models set by each of the insurance providers to determine your risk profile and calculate your insurance premium. This process includes the use of information you provide to us in your quote form. For example, some factors that insurance providers would use for a car insurance policy are the age of the vehicle, location where the vehicle is parked and the age of drivers. This may include special categories of data, where relevant, such as Health Data or Criminal Convictions and offences data such as penalty point data.

Automated individual decision making, including profiling, take place when you operate your vehicle following the installation of a telematics device. Once activated the telematics device installed in your vehicle will record and analyse data about the driving behaviour of you and anyone who drives your car. This means that your personal data will be used to develop a profile of how, where and when your car is driven. This information is combined with information on your driving behaviour to form a driving score, this driving score can be used to affect your insurance premium. The assessment of your driving behaviour to form a driving score is automatically assessed by internal models.

You have the right to human intervention to express your interests and contest automated decisions. If for any reason you are not satisfied with the quote obtained from us, please contact our office to request a quote on 01 668 8322. 

Your Data Protection Rights

Under data protection law, you have the following rights: 

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • Where we process your data on the basis of your consent you have the right to withdraw that consent. 

Please contact us at DataProtection@mmpi.ie. if you wish to make a request.

How to Lodge a Compliant

If you have any concerns about our use of your personal information, you can make a complaint to us at DataProtection@mmpi.ie

You can also complain to the Data Protection Commission if you are unhappy with how we have used your data. Further details are available on www.dataprotection.ie 

Data Retention

We will retain your personal data only to provide our services to you and to comply with our contractual and legal obligations. 

  • As long as we have an ongoing and active relationship with you providing our services.
  • As long as we have your consent keeping you informed. 
  • As long as it is needed in order to comply with our legal and contractual obligations. 

We will maintain relevant documentation for a period of at least six years, unless a longer period is required under legal or regulatory requirement or for as long as required for legitimate purposes. For instance, this includes Financial Services and Ombudsman Requirements for long-term investment products or mortgages, as well as CPC requirements for retaining fact finds or otherwise specified by the CBI. If you wish to obtain further information on this, please contact us at  DataProtection@mmpi.ie

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are located. These countries may be outside of the European Economic Area and have data protection laws that are different from those in Ireland. We will take appropriate measures to ensure that your personal information remains protected in accordance with applicable law. We do this by relying on appropriate transfer mechanisms such as Standard Contractual Clauses, Adequacy Decisions or certification methods such as the EU-US Data Privacy Framework.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Use of Cookies

A Cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time. When you log on to our website for the first time, a message will appear asking for your consent to the use of Cookies, with a link to further details about the types of Cookies used, as well as a link to this Cookies Policy. You may choose to consent to our use of all Cookies, or you may specify which types of Cookies may be employed. All Cookies used by and on Our Site are used in accordance with current data protection law.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

We may use cookies for a number of purposes—for example, to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to our website.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Contacting Us

If you tell us that you do not want us to use your information to further contact you, beyond fulfilling your request, we will respect your wishes.

If you have any questions regarding this Privacy Statement or MMPI’s handling of your information, if you wish to request a copy of information stored by MMPI, or if you become aware the information is incorrect, and you would like us to correct it you can send an email to the DataProtection@mmpi.ie 

Data Protection Contact

MMPI Group

101 Morehampton Road

Donnybrook Village

Dublin

D04 T0C2

Tel: 01 668 8322

This notice was last updated on 26th February 2025.